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Helping you deliver quality visitor experiences

‘VisitFootball has had such a positive impact on the club. Before, most […]

Yonit Sharabi, Customer Experience Manager; Liverpool Football Club

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British Chambers of Commerce

Scoping opportunities for COC intervention in tourism.

 

Top tip of the month

Providing excellent customer service means your staff are Proactive (approach customers who need assistance) Approachable (a smile and open body language) Knowledgeable (understand the business they are in and anticipate customer needs)

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