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Helping you deliver quality visitor experiences

National Caravan Council

Holiday approved scheme

LiveTourism was commissioned to develop the Holiday Approval Scheme for the National Caravan Council (NCC) and their members. The scheme was developed to identify whether the site operators are operating to and above the Code of Practice developed by the NCC. The process was also developed to stimulate best practice within this sector.

Top tip of the month

Providing excellent customer service means your staff are Proactive (approach customers who need assistance) Approachable (a smile and open body language) Knowledgeable (understand the business they are in and anticipate customer needs)

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