One North East
Profit through access – 2008
On-line training programme to help small businesses profit from improved accessibility.
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Delivery of accessibility programmes 2006 »
Profit through access – 2008
On-line training programme to help small businesses profit from improved accessibility.
Providing excellent customer service means your staff are Proactive (approach customers who need assistance) Approachable (a smile and open body language) Knowledgeable (understand the business they are in and anticipate customer needs)
