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Helping you deliver quality visitor experiences

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LiveTourism

The Chartered Institute of Marketing

Moor Hall

Cookham

Maidenhead

Berkshire

SL6 9QH

Top tip of the month

Providing excellent customer service means your staff are: Proactive (approach customers who need assistance) Approachable (a smile and open body language) Knowledgeable (understand the business they are in and anticipate customer needs)

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